Terms of service

Last Updated: May 2026

Welcome to VelouraWick. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service.

General

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision
  • The information provided by you is accurate and complete
  • You will not use our products or services for any illegal or unauthorized purpose

Products & Pricing

We strive to display our products and prices accurately. However:

  • Product colors and appearance may vary slightly due to screen settings
  • Prices may change without prior notice
  • We reserve the right to discontinue products at any time

Orders

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud or unauthorized activity

If your order is canceled after payment, the refunded amount will be returned to your original payment method.

Shipping

Delivery times are estimated and may vary due to courier delays, weather conditions, or high order volumes.

VelouraWick is not responsible for delays caused by third-party shipping services.

Returns & Refunds

Please review our Return & Refund Policy for detailed information regarding returns, replacements, and refunds.

Intellectual Property

All content on this website including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design

belongs to VelouraWick and may not be copied or used without permission.

Limitation of Liability

VelouraWick shall not be held liable for:

  • Any indirect or incidental damages
  • Allergic reactions caused by candle ingredients
  • Misuse of products by customers

Always use candles responsibly and keep away from children, pets, and flammable materials.

Changes to Terms

We may update these Terms of Service at any time without prior notice. Continued use of the website means you accept the updated terms.

Contact Us

If you have any questions regarding these Terms, please contact us:

  • Email: velourawickstore@gmail.com
  • Instagram: velourawick

Thank you for choosing VelouraWick.